I am using Windows 7 and I get a 169.254.x.x ip address

Can you help me guys with my problem? I am using Windows 7 and I get 169.254.x.x IP address. What would be the problem? Can you please gave me a step-by-step procedure?

Here’s what I have tried:

• ipconfig /all got us a 169.254.x.x ip address and no default gateway


• ipconfig /release gave us the same number


• ipconfig /renew failed


• also tried to check cable and done hard reset for both modem and router, still not working