Tuesday, 12 December 2017

windows 7 - Unable to update Flash


I think this issue has been going on for over a month now.


I boot my PC and the Adobe Updater tells me to download a new version of Flash. It sends me to https://get3.adobe.com/flashplayer/update/plugin/ with the following information visible:



Version 11.9.900.152


Your system:


Windows, English



The Update Now button simply links to http://www.adobe.com/


screenshot with freehand circles



  • I've cleared my cache, that didn't help.

  • The Are you an IT manager or OEM links me to a page where I can either Apply to distribute Flash Player or Download Adobe Flash Player, the latter just sends me back to where I came from.

  • I've uninstalled and rebooted, went to the Adobe website and clicked Adobe Flash Player under the Download menu. The Install now button again links me to http://www.adobe.com/

  • Need Flash Player for a different computer? sends me to http://get.adobe.com/flashplayer/otherversions/ and the Download now button is greyed out and unclickable.


How can I update?



Answer



The cause of the issue was the Ghostery addon for Firefox. Pausing the blocking gives me a proper URL to download the installer.


On http://get.adobe.com/flashplayer/otherversions/ a few dropdowns appeared after pausing the blocking letting me pick an OS and a version.


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