wireless networking - Window 10 wifi issue media disconnected

I have a Dell Laptop Vostro 3555 with a Dell wireless 1701 802.11b/g/n network adapter made by Broadcom. The Device status: this device is working properly. This was a window 7 moved to a window 10. And I am not getting any X's of yellow signs in device manager.

Issue: The WiFi will not turn on. Will not show any access points to connect to.

What I have tried in order to fix the issue:

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  1. Download new driver from dell
  
  
  2. [Function key] + F2
  
  
  3. can not do ipconfig /release ../renew because it says Media disconnected
  
  
  4. Wireless properties > Power Management > UNCHECK allow computer to turn off device to save power
  
  
  5. Tried kb3084164 issue https://support.microsoft.com/en-us/kb/3084164
  
  
  
  

It might just me a bad card? What other steps can I perform to solve the issue before opening up the laptop.