during the normal use, windows 7 shuts down. sometimes it happened when I start google chrome and few times during system update.
after it shuts down, I turn it back on and I get to the screen, where windows asks me if I'd like a safe or normal start. the shutdown happens regardless if i'm on a battery or cord
is there a log that can tell me where the error is? it can help me to further identify the solution.
my setup: I run windows 7 on thinkpad x201 tablet. i have upgraded hard drive that worked fine for the last 6 months. the system is dual boot with ubuntu. I have installed some software recently, may be that can be the problem but sophos anti-virus cannot find anything. updates are all up to date.
Answer
Windows logs are available in the "Event Viewer":
Event Viewer is an advanced tool that displays detailed information about significant events on your computer. It can be helpful when troubleshooting problems and errors with Windows and other programs.
Open Event Viewer by clicking the Start button, clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking Event Viewer. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Note
Here's another way to open Event Viewer: Click the Start button . In the Search box, type Event Viewer, and then, in the list of results, double-click Event Viewer.
Start under "Windows Logs", and look in "System" (for possible error events related to the hardware), and "Application" for software errors. Look around the time-frame in which the shutdowns happen.
Aside form the logs, as others have mentioned, it sounds like it may be overheating, which may not be logged. Ensure your intake and exhaust vents, heat-sink and fan are free of dust and debris, and that your system fan spins and spins (under it's own power) at power-on.
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