Outlook 2007 (Exchange mailbox) randomly freezes on an XP SP3 machine. Maybe after a few minutes, maybe after a whole day. It seems to be completely random but it always happens while in the middle of typing an email. We have left it for 30 minutes to check that it was not just busy doing something, still dead as a doorknob.
Task Manager reports nothing out of the ordinary in terms of CPU or memory usage.
What I have tried:
- New Outlook mail profile
- Office Diagnostics, no problems found
- Ran Outlook in safe mode with no addons
- Checked for any Office service packs (was already on the latest) and updates
What else can I do to try and fix this?
Note - there is a similar question but in my case Outlook locks up completely.
Answer
Bit of a boring resolution to this. We eventually created a new user profile from scratch, which resolved all of the problems. At least, that's what we're hoping...
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