Wednesday, 1 August 2018

Google Hangouts Stuck and Unable to Sign in


So, my Chrome Hangouts extension seems to be stuck trying to sign me in to an account, but I can't try signing into another account.


All I get is a message saying:



Unable to sign in
This Hangouts feature has not been enabled for your account. You may chat in Gmail and make video calls from Gmail, Google+ and Google Calendar.



There are no settings or buttons I can use to change accounts.


I've tried uninstalling it, restarting my browser, restarting my computer, all to no avail. Any idea what I can do to reset this and sign into my proper account?



Answer



Solved it!


Go into Privacy in Google Chrome's settings. Clear your browser data. It looks like it had cached the wrong authentication key for me.


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