Sunday 11 February 2018

Windows 10 reporting wrong hard disk free space


I have an external hard disk, and for some reason, it is reporting wrong free space.


In Windows Explorer, it is showing the used space is 378 GB.


Free space from Windows Explorer


I tried running chkdsk H: /f /r, it seems to report the same usage as Windows Explorer, and it says that there is no problem.


Chkdsk


But when I tried selecting all the files inside this drive, it is showing much lesser usage.


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I've already set the setting to show all hidden files and folders, also show the protected OS files, but it still cannot find about those missing files. And the difference is huge (282 GB). I've already cleaned the Recycle bin as well.


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What I am missing here and how do I identify those missing spaces?


[UPDATE]: I used this tools to help identify and it seems to find some gigantic files, of which filename is quite weird. Anyone knows what this is and is it safe to delete?


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Answer



It appears to be the System Restore that take this space. I go to Control Panel > System > System Protection > (select drive) > Configure and find out the huge size of the system restore file. It is quite weird though that the file is found in (E:) instead of (H:), despite taking the size from (H:). After clearing the system restore then I manage to get back the free space. I did remove the system restore file from (H:) as well.


Another weird thing is that the system restore is disabled for this drive (see the radiobutton selected), but despite that, it still create the system restore file.


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