When I add my Gmail account to Outlook (2013 or 2016), I don't see the All Mail
folder.
I have found a couple forums suggesting the following steps, but following these steps doesn't solve the problem:
- Right-click on the root mail folder, and select "IMAP Folders" <- It opens the IMAP folder subscription dialog.
- Check the box labeled "When displaying hierarchy in Outlook, show only subscribed folders."
- Query for "All Mail" (case-sensitive)
- Click on the "All Mail" folder in the results list.
- Click the subscribe button.
- Click OK
- Restart Outlook.
I still don't see All Mail
folder. What can I do next?
Answer
If you try the steps above and still don't see an All Mail folder, manually create one. Right-click and select "Process Marked Headers" on the context menu, and the folder will populate.
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