Friday, 26 October 2018

windows 7 - USB Wireless keyboard not working during bootup


During boot, my wireless USB keyboard doesn't work. Other USB corded keyboards work, so I know USB is enabled in my BIOS. This is a bit annoying because it makes it impossible to enter setup, choose boot OS, etc before Windows starts.


Any suggestions?



Answer



Make sure you check all settings in the BIOS that can possibly affect the keyboard. One of those may control it. On the other hand, it may be that the keyboard refuses to work in the BIOS because it was created that way. Or the USB port isn't getting enough power on boot to recognize the keyboard in time. Since non-wireless keyboards work, I would try another wireless keyboard, if you can buy from a retailer with a nice return policy.


Because different manufacturers have different ways to make wireless work, you may be best off contacting them if none of your troubleshooting works.


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